York Service, the leader in auto repossession:

York Service is a repossession company in New Haven, CT dedicated to providing repossession services with the highest levels of professionalism and excellence. York Service adds value with experience and highly trained account managers. We empower a national repossession agent network, experienced and educated in all types of repossession and skip tracing.

We believe in cultural adaptation, which means we understand each of our clients have a different culture and different goal when repossessing a vehicle. In order for us to be successfull we must adapt to the needs of the client first and present these goals to each of our account managers, skip tracers, and repo agents in the field. Our clients face liability issues on a daily basis and it’s our job to prevent or resolve each issue in the repossession process and inform all concerned parties immediately. In our way of thinking communication and resolution breeds success in the Repossession and Skip Tracing industry.

Protecting the interest and image of our client in the field is our highest priority. York Service's account managers receive one-on-one sessions and weekly meetings discussing client feedback and ways to improve communication. Account managers continuously educate the repossession agents every time verbal contact is made. Repossession agents receive daily updates via e-mail, fax, or by phone. Both clients and repossession agents can contact York Service 24 hours-a-day/7 days-a-week using our website or telephone number answered by a management team member, not an answering service. We feel this is a crucial aspect when managing repossession agents in the field.